Carlos Signs and Europapier-Hercegtisak have joined forces in a strategic partnership that promises numerous benefits for the graphic industry in Bosnia and Herzegovina. The collaboration will provide a comprehensive offering that includes hardware, Viscom materials, and technical support—ensuring faster and higher-quality service for end users.
A Complete Solution for Customers
Carlos Signs has been a Roland DG partner for over 20 years, with a strong focus on hardware sales and technical support. Last year, they opened the Roland DG Creative Center, an impressive showroom featuring more than 15 machines for live demonstrations. However, as Mr. Bobby Baltic, owner of Carlos Signs, explains, the company has long lacked a key piece: Viscom materials, which are essential for delivering a complete after-sales service.
Through their collaboration with Europapier-Hercegtisak in the Viscom segment, Carlos Signs saw an opportunity for a joint market presence in Bosnia and Herzegovina that would offer a full-service solution—hardware, Viscom materials, and technical support.
“And that’s how this strategic partnership was born, bringing numerous advantages to our customers,” says Mr. Baltic.
Improved Availability and Premium Materials
Until now, Europapier-Hercegtisak had primarily focused on supplying graphic consumables (LFP media). With this partnership, starting from March 1st, 2025, Europapier-Hercegtisak will take over the distribution, sales, and servicing of all machines, including the Roland brand.
“We can now offer even more to our customers and partners, strengthen our relationships, and enhance the competitiveness of the local graphic industry through the synergy of high-quality machines and premium materials,” stated representatives from Europapier-Hercegtisak.
This partnership is part of a broader strategy by the Europapier Group, which aims to accelerate growth in the graphic materials segment.
Both parties agree: this partnership is a win-win for everyone involved.
